In their book Switch: How to Change Things When Change is Hard, Chip and Dan Heath use the analogy of a rider on top of elephant directing it down a path.
An excerpt from their website:
“Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives? The primary obstacle, say the Heaths, is a conflict that’s built into our brains. Psychologists have discovered that our minds are ruled by two different systems—the rational mind and the emotional mind—that compete for control.”
Their proposed solutions make a lot of sense in a world full of complexity and chaos.
Follow the Bright Spots
In safety, Bright Spots are the James Reason heroes who perform everyday routine activities safely and productively. It’s not because they are avoiding doing something wrong. It’s because they are doing something right. In the following video, Dan Heath talks about a a bright-spots focus. That is, you need to look for the early glimmers that something is going right. And when you find a bright spot, study it and clone it.
Do you know who are the Bright Spots in your organization?
What is the naturalistic path you have crafted?
Is the path easy to travel down or full of potholes and barriers?
How are you at building Habits?