Last month’s blog was about Act in the Cynefin Framework’s Chaotic domain. Be aware you cannot remain in the Chaotic domain as long as you want. If you are not proactively trying to get out it, somebody or something else will be taking action as Asiana Airlines learned.
How you decide to Sense and Respond? We can show 2 proactive strategies:
If it’s not clearly understand what caused the problem and/or you don’t have a ready-made solution in place, then Strategy B is preferred. This is a “swarming” strategy perfected by Mother Nature’s little creatures, in particular, ants.
If the path to a food supply is unexpectedly blocked, ants don’t stop working and convene a meeting like humans do. There are no boss ants that command and control. Individual ants are empowered to immediately start probing to find a new path to the food target. Not just one ant, but many participate. Once a new path is found, communication is quickly passed along and a new route is established.
This is Resilience – the ability to bounce back after taking a hit.